Shipping policy
SHIPPING POLICY
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Estimated Delivery Time
Delivery usually takes 7–15 business days after the order has been processed. Delivery times are estimates and may vary due to the shipping carrier, destination, weather conditions, holidays, or other circumstances outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number and supporting photos when applicable. We will review the situation and assist you with the next steps.
Multiple Packages
Some orders may arrive in separate packages and at different times.
Contact Us
If you have any questions about your order or this shipping policy, please contact us through the contact information provided on our website.